Mobile Shop POS: IMEI Tracking, Easy-Load, Repairs and Warranty

A mobile shop is four businesses behind one counter. You sell handsets that each have a unique number. You sell easy-load, which has no stock at all. You take in repairs and hand back a job card. And months later somebody walks in with a phone and asks whether it is still under warranty.

The Mobile shop & Easyload preset switches on all four at once — it is the widest preset GOF POS ships.

What the mobile shop preset switches on

• Serial / IMEI — each unit tracked by its own number.
• Services & Mobile Load — items with no stock: easy-load, bill payment, repair charges.
• Repair jobs — a job card per device.
• Warranty — cover recorded at the sale and claims tracked against it.

Credit sales are on and the product screen is set to search.

IMEIs: captured at delivery, not at the counter

You can type the IMEIs when the delivery arrives, off the back of the boxes, in a quiet moment — one number per line. When you sell, the cashier picks from the numbers actually in stock instead of transcribing fifteen digits with a customer waiting.

Two rules make this survive real life. Fewer numbers than units is allowed — a van brings twenty handsets and a customer walks in after eight, so you are not made to stand there typing all twenty first; the rest are still captured at sale exactly as before. More numbers than units is refused, because that is arithmetic that cannot be true.

An IMEI that has already been sold cannot be re-entered as in-stock. That is almost always a typo one digit off a phone still on the shelf, and accepting it would break the record of which handset went out on which bill — the one record an electronics shop is ever asked to produce.

Easy-load and bills: stock that does not exist

Easy-load is not inventory. With the services flag on, you get product types that carry no stock and do not go negative: mobile load, bill payment, repair charges. The finance side tracks the SIMs, the packages, the digital accounts and the cash and digital transactions behind them, so a day's load selling reconciles against what actually moved.

Repairs, with a job card the customer can hold

A repair is a job: the device in, what is wrong with it, the ready-by date, the estimated charge, and the status as it moves from received to ready to delivered. The status is shown as a word, a colour and an icon together — and it reads in Urdu for staff who prefer it, rather than showing a raw database value.

Warranty that answers the question actually being asked

When you sell, you record the cover period. The card the customer takes away states the date the cover ends, not "12 months" — they roughly remember when they bought it, so a card saying "12 months" settles nothing at the counter six months later.

A claim is handled as a repair job with a warranty flag, so it walks the same received → ready → delivered road, carries no charge, and keeps a snapshot of the serial and the bill number so it stays findable even after the unit record has moved on. The warranty register shows expired cover too, clearly marked — because "did this have warranty?" is asked most often about something that has just run out.

Not every item is a handset

Phone covers, chargers, screen protectors and cables have no IMEI and no warranty. GOF POS lets you turn serial tracking and warranty off per product, so the till only asks where it applies. This matters more here than anywhere else: with serial tracking on, the number is required before the item can go in the cart.

Getting started

Setup takes about ten minutes. When you sign up you pick Mobile shop & Easyload as your business type, and GOF POS switches on the features above for you — no configuration screens to hunt through, no consultant. If something in the preset does not suit you, every switch is yours to change afterwards in Settings → Business type.

The app runs on Windows, macOS and Linux for the counter, and on Android and iOS for stock checks and quick sales on the move. The desktop till keeps working when the internet does not, and syncs when it comes back.

See pricing or download GOF POS and try it on a real day's trading.