Tyre & Battery POS: Serial Numbers and Warranty Claims You Can Answer
Tyres and batteries are sold once and argued about later. A battery comes back at eighteen months with a claim, and the entire question is whether you can produce the serial, the sale date and the cover period. If those live on a carbon-copy book, the answer depends on whether the customer kept their slip.
The Tyre & battery preset exists to make that answerable from your side of the counter.
What the tyre & battery preset switches on
- Serial / IMEI — each unit tracked by its own number.
- Warranty — cover recorded at the sale, claims tracked against it.
Credit sales are on, and the till is set to search.
Serials captured when the delivery lands
You enter serial numbers when stock arrives — off the batteries themselves, one per line, in a quiet moment. At the point of sale the cashier picks from what is actually in stock rather than copying a long number with a customer waiting.
Two rules keep this workable. Fewer serials than units is allowed, so a delivery of twenty does not have to be fully typed before you can sell the first one; the rest are captured at sale as before. More is refused, because it cannot be true. And a unit already sold cannot be re-entered as in stock — that is almost always a typo one digit off something still on the rack, and accepting it would break the bill the real unit went out on.
Warranty stated as a date
You record the cover period at the sale, and each product can carry its usual period so it fills in for you — 12 months on one battery line, 24 on another, none on a tyre valve.
The card the customer takes away states the date the cover ends, not the number of months. That is the sentence that settles a dispute; "24 months" does not, because the argument is always about when it was bought.
The month arithmetic clamps properly — one month from the 31st of a long month is the last day of a short one, not a date that rolls into the following month and refuses a claim that was actually inside cover.
The claim itself
A warranty claim is opened as a repair job carrying a warranty flag: no charge, the same received → ready → delivered flow, and a snapshot of the serial and the bill number so the record stays findable even after the unit's own row has moved on.
The warranty register lists cover that has expired as well as cover that is running, clearly marked. That is deliberate — the question "did this have warranty?" is asked most often about something that has just run out, and hiding those records means you cannot answer it either way.
Old batteries and trade-ins
Scrap and trade-in allowances are handled as a discount on the sale or as a separate line, and the discount is recorded against the bill so it shows in the margin rather than disappearing. Large discounts are written to the audit log, so a pattern of generous allowances at one counter is visible.
Accessories are not units
Valves, terminals, distilled water and fitting charges carry no serial and no warranty. Both can be switched off per product, so the till only asks where it applies — which matters here, because with serial tracking on the number is required before an item can enter the cart.
Getting started
Setup takes about ten minutes. When you sign up you pick Tyre & battery as your business type, and GOF POS switches on the features above for you — no configuration screens to hunt through, no consultant. If something in the preset does not suit you, every switch is yours to change afterwards in Settings → Business type.
The app runs on Windows, macOS and Linux for the counter, and on Android and iOS for stock checks and quick sales on the move. The desktop till keeps working when the internet does not, and syncs when it comes back.
See pricing or download GOF POS and try it on a real day's trading.
